If your internet-connected computer requires assistance with installing purchased products, we offer secure remote support via TeamViewer, an industry-leading tool equipped with the latest security technology. Each session is protected by a unique ID and password, ensuring that your device remains secure and inaccessible to unauthorized users.
Quick TeamViewer Setup Guide
Step 1: Download TeamViewer
Download TeamViewer QuickSupport → Click “Save” to save the file to your computer.
Step 2: Run the Installer
1. Open your Downloads folder.
2. Locate and double-click TeamViewerQS.exe.
3. Click “Yes” or “Allow” if prompted by your system’s security settings.
Step 3: Accept the License Agreement
If you see the License Agreement window:
1. Check the box for “I accept the terms of the License Agreement”.
2. Click “Continue” to proceed.
If the License Agreement does not appear, it means you have already accepted the terms during a previous session.
Step 4: Share Your Credentials
Once TeamViewer is running, you will see a window displaying your unique ID and a temporary Password. Share these details with our technician to initiate the remote support session.
Note: The password changes automatically for every session to ensure maximum security.
For more information on TeamViewer’s security features, refer to the official Security Statement (PDF).