Tips to Avoid Losing Access
Please read the instructions carefully before proceeding.
Browser Setup
- Use Google Chrome
- Download the latest version here.
- Stick to one browser for all actions — switching browsers will cause access issues.
- Generate and use Device ID in the same browser
- Always request or send the Device ID from the browser you plan to use regularly.
Preserve Browser Data
- Never clear cookies, cache, or history
- Avoid manual deletion after logging in.
- Disable private/incognito modes — they don’t save persistent data.
- Avoid browser switches
- Device IDs are browser-specific. Using a different browser will block access.
Adjust System & Third-Party Settings
- Disable auto-clean features
- Windows: Turn off Storage Sense.
- macOS: Disable Optimized Storage.
- Manage third-party tools
- Uninstall cleaners like CCleaner, or configure them to exclude your browser’s cookies and cache.
By following these steps, you ensure continuous access to your account.
Submit the Request