CAT SIS 2.0 (Service Information System) is the comprehensive dealer-level service platform for all Caterpillar products worldwide. Moreover, it provides integrated access to parts catalogs, service manuals, troubleshooting tools, flash files, and specialized modules through your browser.
Features:
Dealer Level Access: Full access to complete dealer service information and technical resources.
Automatic Updates: System updates continuously without manual intervention or software installation.
Integrated Platform: All service tools unified in one system for seamless workflow.
Any Operating System: Windows, Mac, or Linux compatibility via web browser.
Instant Access: No downloads or installations required to start using the system.
Global Coverage: Complete information for all Caterpillar products worldwide.
Cross-Reference Tools: Multiple search and cross-reference systems for parts identification.
Contents:
Parts Catalog: Complete parts listings with OEM numbers, supersession data, and pricing information.
Service and Repair Information: Step-by-step instructions for servicing and repairing Caterpillar machines. This includes information on diagnostics, troubleshooting, and maintenance procedures.
Troubleshooting: Fault code lists, diagnostic procedures, and symptom-based troubleshooting guides for all Caterpillar equipment.
Wiring Diagrams: Schematics and wiring diagrams to assist technicians in understanding the electrical systems of Caterpillar machines.
Service Software Files: Flash files, injector trim files, cylinder files, and ECM replacement software.
Service History (SIMSi): Service Information Management System – Corporate source for service and sales history, field failure tracking, repair records, product reliability analysis, and warranty information
Technical Marketing Information (TMI): Portal to Caterpillar engine and product data, including specifications, performance curves, emissions, engineering data, factory test results, and marketing technical resources.
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Product Information System: Federal mandate system for notifying Caterpillar product owners of Product Improvement Programs (PIPs), service letter tracking, and monitoring completion of repair programs for known product problems.
Electronic Media Center (EMC): Secure media repository for images, documents, and videos with search and download capabilities
Undercarriage System (UCIS): Caterpillar Undercarriage Information System providing part numbers, dimensional data, reconditioning information, service tooling specifications, and search tools for undercarriage components by family type and model.
Product Status Reports: Web solution for dealers and customers to view captured machine or engine status from Electronic Control Module (ECM) data, including parameters, diagnostics, configuration information, and asset condition reports in PDF, XML, and TXT formats.
Similar Parts Search: Cross-reference tool for finding alternative and compatible replacement parts.
![SsangYong KGM SIW [2026] Online Service Information](https://autopartscatalogue.net/wp-content/uploads/SIW-Service-Intelligent-Workshop-1-150x150.jpg "SsangYong KGM SIW [2026] Online Service Information")
